Free preview · from the dealership side of the desk
The store’s process is designed to keep you in the building until you buy. Yours should be designed to leave with a decision you still like in a year.
- Set the agenda on arrival. ‘I’m here to drive the blue one and get an out-the-door price in writing. I’m not signing today.’ Say it once, kindly, and it reframes the visit.
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In the full guide
5 more paragraphs: the specific numbers, the words to use and what to do next.
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